You can order goods of impeccable quality within 14 days after receipt at your expense. Please do not forget: Enclose the delivery bill or invoice.

All articles. Our deal: The goods arrive complete, in their original packaging and undamaged - and we will credit you the amount. Or we will exchange the item. Do you agree?

We place the highest value on the quality of our products. Does your product have a defect? Or are you not satisfied with it? Then please contact us directly - within 14 days of receipt.

Please prepare these documents:
- Invoice
- Photo of the defect or problem
- Brief description of the problem

If your return is accepted due to quality defects, we will refund you the return costs incurred after receipt and inspection of the goods

We are here for you: Tel. +41 31 771 14 11 | info@neuenschwander.ch